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Warranty Claim

Enter the last name under which the unit was registered, together with the serial number to search for your product registration in our database, or fill in the details below.  Press "Submit" to create a new claim.

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Claim Type

*

Claim Date

*

P/O Num

Distributor Information

Name

Address

*

City / State /  Post Code

Country

Phone

Email

Contractor / Installer Information

Company

Contact

Address

City / State /  Post Code

Country

Phone

Email

Customer / Homeowner Information

Name

Address

City / State /  Post Code

Country

Phone

Email

Shipping Address for Replacement

Company

Contact

Address

City / State /  Post Code

Country

Phone

Email

Equip Type

*

Error Code

Model #

*

Serial #

*

Did your heat pump have power at the time of failure?

*

Is tank leaking?

Have all items in the Check List in the Installation Manual been checked?

Install Date

*

Are water pipes connected correctly?  Water
filter clean?  System pressure below 95 psi?

Do you certify that this system has been properly serviced?

Problem Description*

* Required Fields

Part Name

Quantity

Your Warranty Claim has been received.  We will contact you shortly.

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