Warranty Claim
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Claim Date
Distributor Information
Name
Address
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City / State / Post Code
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Contractor / Installer Information
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Contact
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P/O Num
Customer / Homeowner Information
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Shipping Address for Replacement
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Equip Type
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Model #
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Serial #
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Install Date
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Problem Description*
Error Code
Did your heat pump have power at the time of failure?
*
Is tank leaking?
Have all items in the Check List in the Installation Manual been checked?
Are water pipes connected correctly? Water
filter clean? System pressure below 95 psi?
Do you certify that this system has been properly serviced?
Part Name
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Last Name
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Online Warranty Claim
Enter the last name under which the unit was registered, together with the serial number to look up the product registration in our database, or fill in the details below. Press "Submit" to create a new claim.